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Reinsurance Claims Support

The value of reinsurance is proven when a claim is made. Recoveries depend on timely notification, well-prepared documentation and a clear understanding of how the contract should respond — and on someone following the matter through until payment is received. Our role does not end when cover is placed.

PWS claims adviser meeting with clients

How we work

At PWS, the same team that places your reinsurance stays involved when a loss occurs. We help you notify reinsurers correctly and on time, prepare and present the claim, respond to queries and keep the matter moving towards settlement. Because we know the placement, we know how the contract was intended to respond.

Capabilities

Our Reinsurance Claims Support covers every stage of a recovery, including:

Claims Advocacy & Presentation

Preparing and presenting claims to reinsurers, setting out the loss, the coverage position and the supporting information clearly.

Technical Support & Procedures

Guidance on contract wordings, notification requirements, bordereaux and the reinsurance procedures that govern each recovery.

Recovery Tracking & Collection

Monitoring outstanding recoveries, following up with reinsurers and pursuing collection until funds are received.

Whether it is a single large facultative loss or a catastrophe event affecting a whole treaty programme, PWS’s claims specialists support you from first notification through to final payment. We work alongside your claims and finance teams to present your position clearly and maintain momentum.

Make sure your reinsurance delivers when it matters most, with PWS’s Reinsurance Claims Support.

PWS adviser presenting a claim position to clients

Comprehensive
Reinsurance Claims Support

Reinsurance Claims Support helps insurers turn reinsurance protection into timely recoveries. It covers notification, claims preparation and presentation, technical guidance and collection, across both facultative and treaty placements.

PWS: Dedicated Reinsurance
Claims Advocacy

Every recovery depends on the facts of the loss and the wording of the contract. With deep technical expertise and strong relationships with reinsurers, we tailor our approach to each claim, so your position is presented clearly and the matter progresses without unnecessary delay.

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PWS specialist reviewing a reinsurance claim with a client

Why Choose PWS?

Our specialists work closely with insurers to prepare, present and pursue reinsurance claims, from notification through to settlement.

Supported by strong reinsurer relationships and market expertise, we help clients achieve fair and timely recoveries.

Insights & Articles

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